Proactive Chat

ZChat's proactive chat feature lets your live chat agents reach out to online visitors and offer proactive assistance, push conversions, and help drive online sales.

Do not wait for the customer to start the conversation. The agents can take the initiative and proactively engage your visitors by sending them popup friendly 'invite' messages. Visitors can click the message to start a live chat session. You can also configure the proactive chat request to be sent to all the visitors when specific conditions are met (for example, after a specified period of time, or used specific keywords).

chat invitation chat invitation

chat invitation

In ZChat Control Panel, there are many built-in chat invitation templates to choose.

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Need ZChat Cloud?

ZChat is offered as a deployable product, that you can install and manage on your own server.
If, however, you favour a hosted chat solution and wish to take advantage of a cloud-based live chat, then we invite you to consider MyLiveChat.
MyLiveChat is built on the same technology as ZChat, but delivered as a hosted solution, with a variety of monthly subscription plans.

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