Real-Time Visitor Monitoring

Real-Time Visitor Monitoring allows you to track visitors as they move through your website in real time. Our Visitor Monitoring application helps you understand traffic patterns and see the complete picture on your website. Visitor monitoring is also the foundation for proactive chat invitations.

Each visitor to your Website is tracked as they move about from page to page. Operators can view every detail about the visitor including:

  • Search engine
  • Search engine keywords
  • Referring URL
  • Current page
  • Return visitor indicator with number of visits
  • Previous chats
  • Chat history
  • Browsing history
  • Time spent on the Website
  • Visitor username (need integration)
  • Geographical location (Geolocation)
  • City
  • State, Province, Region
  • Country
  • IP Address
  • DNS host name
  • Browser type and version
  • Operating system type and version
  • Screen resolution

This information will allow you to better define your marketing strategies.

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Need ZChat Cloud?

ZChat is offered as a deployable product, that you can install and manage on your own server.
If, however, you favour a hosted chat solution and wish to take advantage of a cloud-based live chat, then we invite you to consider MyLiveChat.
MyLiveChat is built on the same technology as ZChat, but delivered as a hosted solution, with a variety of monthly subscription plans.

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