Trouble Setting Up Application, DotNetNuke 3.3.4

Last post 11-01-2006, 10:20 PM by Adam. 4 replies.
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  •  11-01-2006, 5:11 PM 23954

    Trouble Setting Up Application, DotNetNuke 3.3.4

    I followed instructions. The module installation DID NOT install \cutechatcontrols\LiveSupport.ascx to \desktopmodules\cutesoft_client. I copied this file to the directory needed afterward. All files have correct ACL security settings(NETWORK SERVICE permissions). I stopped and started the DNN application via IIS. I got it up and running and added the module to a page. Clicked Operator Admin, then Live Support Operator and receive the following error:

    Description: An error occurred during the parsing of a resource required to service this request. Please review the following specific parse error details and modify your source file appropriately.

    Parser Error Message: The 'EnableEventValidation' attribute is not supported by the 'page' directive.

    Source Error:

    Line 1:  <%@ Register TagPrefix="uc1" TagName="Menu" Src="Menu.ascx" %>
    Line 2: <%@ Register TagPrefix="uc1" TagName="Banner" Src="Banner.ascx" %>
    Line 3: <%@ Page language="c#" EnableEventValidation="false" AutoEventWireup="false" Inherits="CuteSoft.Chat.UI.ChatAdminPage" %>
    Line 4: <%@ Register TagPrefix="uc1" TagName="SearchUser" Src="../SearchUser.ascx" %>
    Line 5: <%@ Import Namespace="System.Data" %>

    Source File: C:\Inetpub\Devel\DesktopModules\CuteSoft_Client\CuteChat\Admin\LiveSupport.aspx    Line: 3


    Version Information: Microsoft .NET Framework Version:1.1.4322.2300; ASP.NET Version:1.1.4322.2300


  •  11-01-2006, 5:27 PM 23955 in reply to 23954

    Re: Trouble Setting Up Application, DotNetNuke 3.3.4

    Also, in my situation, similar post resolutions on this board, such as:
    Adding :
    <%@ Page language="c#" EnableEventValidation="false" AutoEventWireup="false" Inherits="CuteSoft.Chat.UI.ChatAdminPage" %>
    to LiveSupport.ascx
    and <pages enableEventValidation="false" /> to system.web in web.config are not viable options in my scenario as LiveSupport.ascx and DNN, respectively do not support these solutions.

  •  11-01-2006, 5:46 PM 23957 in reply to 23954

    Re: Trouble Setting Up Application, DotNetNuke 3.3.4

    OK, I believe I've found the solution.

    I changed the file DesktopModules\CuteSoft_Client\CuteChat\Admin\LiveSupport.aspx so that line 3 now reads:
    <%@ Page language="c#" AutoEventWireup="false" Inherits="CuteSoft.Chat.UI.ChatAdminPage" %>
    Instead of:
    <%@ Page language="c#" EnableEventValidation="false" AutoEventWireup="false" Inherits="CuteSoft.Chat.UI.ChatAdminPage" %>
    What affect will this have on the application?
  •  11-01-2006, 8:29 PM 23962 in reply to 23957

    Re: Trouble Setting Up Application, DotNetNuke 3.3.4

    pauldes,
     
    Please join the live support now.
     
    I will walk through the process with you.
     
     

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  11-01-2006, 10:20 PM 23965 in reply to 23957

    Re: Trouble Setting Up Application, DotNetNuke 3.3.4

    pauldes,
     
    Please open CuteSoft_Client\CuteChatControls\LiveSupport.ascx and delete all the content.
     
    Then copy/paste the following code. This will resolve the problems.
     
     
    <%@ Control Language="vb" Inherits="DotNetNuke.Entities.Modules.PortalModuleBase" %>
    <%@ Import Namespace="DotNetNuke" %>
    <%@ Import Namespace="CuteSoft.Chat" %>
    <!--- add the live support chat button  -->
    &nbsp;&nbsp;
    <script src="<%=ResolveUrl("~/DesktopModules/CuteSoft_Client/CuteChat/")%>Support-Image-Button.js.aspx"></script>
    <!--- add the live support visitor monitor tag  -->
    <script src='<%=ResolveUrl("~/DesktopModules/CuteSoft_Client/CuteChat/")%>Support-Visitor-monitor.js.aspx'></script>
    <!--- add the live support admin button  -->
    <%
     If ChatWebUtility.CurrentIdentity.IsRegistered then
            If ChatApi.IsAdministrator(ChatWebUtility.CurrentIdentity.UniqueName) Then
    %>
    <div class="normal">&nbsp;&nbsp;&nbsp;&nbsp;<a href='<%= ResolveUrl("~/DesktopModules/CuteSoft_Client/CuteChat/Admin") %>'>Operator Admin</a></div> 
    <%
      End If
     End If
    %>

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

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