automatic logout

Last post 05-15-2008, 12:53 AM by murtaza. 2 replies.
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  •  05-14-2008, 10:08 AM 40392

    automatic logout

    hello there. i have recently integrated the licensed version of cute chat, and i must say its a quality product.
    the website that i am working on uses the asp.net membership api to authenticate users. it also stores some data in the session object for the authenticated users, so we dont have the "remember me" functionality. so if the session times out, the user automatically logs out of cute chat as well. now my client wants that a particular user "Help Desk" should never log out, and any user can chat with this "Help Desk" user anytime. is there way i can do this from the cute chat application?
  •  05-14-2008, 4:10 PM 40399 in reply to 40392

    Re: automatic logout

    murtaza,
     
    Thanks for the nice comments for Cute Chat.
     
    Please login as admin, and go to admin console. Then  choose "Edit Room Setting" tab. You need to modify the following two items:
     
    Auto Away Minute (default: 30 minutes)
     
    Maximum amount of time, in minutes, that the user can remain idle. After the specified number of minutes have elapsed, the user status will be marked as AWAY."
     
    Max Idle Minute (default: 30 minutes)
     
    Maximum amount of time, in minutes, that the user can remain idle. After the specified number of minutes have elapsed, the user will be disconnected or terminated.
     
    Hope it helps.

    asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
    Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
    asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
    asp wysiwyg html editor: http://cutesoft.net/ASP
    asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
    Live Support: http://cutesoft.net/live-support/default.aspx

  •  05-15-2008, 12:53 AM 40402 in reply to 40399

    Re: automatic logout

    Adam,
     
    i'll see what happens. thanks.
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