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The connection to the chat server is lost

Last post 09-04-2008, 10:24 AM by Adam. 4 replies.


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09-03-2008, 10:04 AM 43492

murrumba
Joined on 09-02-2008
Posts 3

The connection to the chat server is lost

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We are having problems of falling connection to the server with any. What should we do?

The message below is displayed by the system:

Anonymous Users are not allowed in this application. You must sign in this website first.

Thanks

Ítalo Alves

09-03-2008, 10:12 AM 43496 in reply to 43492

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: The connection to the chat server is lost

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Ítalo,

You can login as admin and go admin console.

Then go to Room Administration --> Edit Chat Rooms --> set "Allow Anonymous" to true.

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Live Support: http://cutesoft.net/live-support/default.aspx

09-04-2008, 8:30 AM 43558 in reply to 43496

murrumba
Joined on 09-02-2008
Posts 3

Re: The connection to the chat server is lost

Reply Quote

Adam,

was the first thing we tried but did not work. We are still having the same problem.

What should we do?

09-04-2008, 9:36 AM 43583 in reply to 43496

murrumba
Joined on 09-02-2008
Posts 3

Re: The connection to the chat server is lost

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Adam,

is working correctly in the environment http://www.isquare.com.br

My question now is how to create users to chat. We can do this only by system or directly into the database?

09-04-2008, 10:24 AM 43591 in reply to 43583

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: The connection to the chat server is lost

Reply Quote

Please check this article:

Direct Login using your existing membership information