Support forums - CuteEditorInitialize is not defined on live server

Support forums » Products » Cute Editor for .NET » Re: CuteEditorInitialize is not defined on live server

CuteEditorInitialize is not defined on live server

Last post 03-17-2009, 9:04 AM by ZkilfinG. 11 replies.


	Sort Posts: Previous Next

02-27-2009, 4:07 AM 49317

ZkilfinG
Joined on 02-27-2009
Posts 9

CuteEditorInitialize is not defined on live server

Reply Quote

I'm upgrading from 5.x (5.0 I think) to the latest version (is it 6.2 or 6.3, the download page is a bit confusing but I guess 6.3 since it says so in my VS project). Everything works fine when I try it out on my localhost. But when I upload it to my live server I get script errors and broken images. I've been searching this forum and found some things I've tried out but none have helped. These are things I've tried:

* Re-upload the DLLs and client files.

* Adding the following to the sites web.config

</httpHandlers>

* Checked so that I don't have any CuteSoft_Client/CuteEditor/web.config file (I removed the old files before adding the new ones)

* Adding the following to the sites web.config
<add key="CuteEditorEnableGZip" value="False" />

You can try a clean page with only the editor here: http://www.maxfps.se/cutetest.aspx

02-27-2009, 12:39 PM 49334 in reply to 49317

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: CuteEditorInitialize is not defined on live server

Reply Quote

ZkilfinG,

Please delete the old client files when upgrading to the new version.

Keep me posted

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

03-02-2009, 2:15 AM 49377 in reply to 49334

ZkilfinG
Joined on 02-27-2009
Posts 9

Re: CuteEditorInitialize is not defined on live server

Reply Quote

I did that (and wrote in my previous post that I did so). I now tried to do it again, but it still gives me the same result.

Note: I have now reverted to the old version so we can continue working during the week. So the cutetest.aspx I linked to is now using 5.0. But please get back to me with suggestions on what can be wrong.

03-02-2009, 3:17 AM 49382 in reply to 49377

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: CuteEditorInitialize is not defined on live server

Reply Quote

You need to delete the old clients when upgrading.

The following file of the old client files will cause error:

CuteSoft_Client\CuteEditor\web.config.

03-02-2009, 3:46 AM 49385 in reply to 49382

ZkilfinG
Joined on 02-27-2009
Posts 9

Re: CuteEditorInitialize is not defined on live server

Reply Quote

Like I said. It was deleted. Could it be that the web server has cashed the file somehow? If so what is the best way to deal with that? Restart the IIS?

03-02-2009, 3:58 AM 49386 in reply to 49385

cutechat
Joined on 07-22-2004
Posts 2,332

Re: CuteEditorInitialize is not defined on live server

Reply Quote

Hi,

I can't get error on http://www.maxfps.se/cutetest.aspx

I think there's must be something of network issues that prevent the editor script be downloaded.

Regards,
Terry

03-02-2009, 4:19 AM 49387 in reply to 49386

ZkilfinG
Joined on 02-27-2009
Posts 9

Re: CuteEditorInitialize is not defined on live server

Reply Quote

Now I'm starting to get annoyed. Aren't you reading what I'm posting?

ZkilfinG:

Note: I have now reverted to the old version so we can continue working during the week. So the cutetest.aspx I linked to is now using 5.0. But please get back to me with suggestions on what can be wrong.

If you need to have the cutetest.aspx for further investigation please let me know and I will put 6.3 up again in a couple of hours.

03-03-2009, 2:49 AM 49426 in reply to 49387

ZkilfinG
Joined on 02-27-2009
Posts 9

Re: CuteEditorInitialize is not defined on live server

Reply Quote

I'm still awaiting a reply.

03-03-2009, 1:20 PM 49439 in reply to 49426

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: CuteEditorInitialize is not defined on live server

Reply Quote

Please put version 6.3 up.

03-04-2009, 2:16 AM 49464 in reply to 49439

ZkilfinG
Joined on 02-27-2009
Posts 9

Re: CuteEditorInitialize is not defined on live server

Reply Quote

6.3 is back up. I also recompiled the entire project to make sure that 6.3 is properly linked into it, in case that matters. And I deleted all the client files and re-uploaded them. And double checked that there is no web.config in the client file directory.

03-04-2009, 2:35 AM 49465 in reply to 49464

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: CuteEditorInitialize is not defined on live server

Reply Quote

Can you expain why your site doesn't allow .ashx?

03-17-2009, 9:04 AM 49982 in reply to 49465

ZkilfinG
Joined on 02-27-2009
Posts 9

Re: CuteEditorInitialize is not defined on live server

Reply Quote

Just wanted to let you know the ashx-thing resolved the issue. Thanks for your help.