I'm having trouble with your demo site: http://cutesoft.net/example/general.aspx  (and the same problem in this editor for posting to the forums).  When I insert an image (e.g. using the Insert Emotions button) the URL is messed up: the sitename is deleted.

  --- The url is shown in the HTML as "http:///CuteSoft_Client/CuteEditor/images/emsad.gif"
I can modify it manually to re-insert the site name, and then it works.
  --- The url is shown in the HTML as "http://cutesoft.net/CuteSoft_Client/CuteEditor/images/emsmiled.gif"

I'm suspecting that's it's a browser setting and that you might see both images correctly, but if the first one is overly large (28x30 instead of 19x19), that because the height and width is retained from the can't find the image icon that I see.


My browser is Internet Explorer 6.0.2900 running on XP Home Edition.  More details on request.
P.S. I'm working for a paying customer: iactivesite.com

 
>>The url is shown in the HTML as "http:///CuteSoft_Client/CuteEditor/images/emsad.gif"

Can you show me the steps to get this result?

We can't reproduce the problem.

 

I'm not surprised that the problem doesn't show up on your computer... or you would have fixed it long ago. But what setting on my browser is causing the problem?  I've looked at them all, and I don't see any that are obvious and none that I've tried changing make a difference.  It seems that the code that is supposed to install the full URL has a null for the sitename. That's why it puts nothing between the second and third slashes where the sitename belongs.

The steps you asked for are nothing special: Open the default configuration demo. Click the custom button to insert and emotion. Click on an icon. See a big red X in normal view and the bogus link in the HTML view.

--This icon might look okay to you but not to me.  The img tag that I see has: src="http:///CuteSoft_Client/CuteEditor/images/emangry.gif" And if I change it to a relative address src="/CuteEditor/images/emangry.gif", it changes back to the one above. Only if I manually add your site name, does the picture appear correctly: (and not really correctly until I delete the height and width attributes and let your system reinsert them correctly).

...I searched the forums for hours before asking for help. Here's a link to a similar request from last December and you said you would look into it. Re: Totally Trashing my Links, Why???  (Now I see that the link is wrecked in here too.)  Now it says: href="http:///forums/2994/ShowPost.aspx

Even when I modify the code that does the inserting to use absolute addresses, the links are modified incorrectly next time the HTML is loaded into the editor.

 

Thanks again,

 

Randal

 

By the way, I tried conferring “Trusted Site” status on http://cutesoft.net (in IE security preferences) in an attempt to fix the problem, with no effect.