Dear customer,
If your order comes in during our business hours: Mon - Fri 9:00am - 17:00 pm. Order delivery takes from minutes to up to 24 hours; weekends hrs and holidays 48 hrs. If you don't receive a response from us within the time frame, Please use an alternative email@ ie gmail, hotmail, yahoo msn to contact us.
In case you haven't noticed: we have LiveSupport at http://CuteSoft.net, click on the big blue button on top that reads "online". We are here Monday - Friday between 9:30am and 17:30pm Eastern Standard Time.