Hi

I had paste the script ("<script src="/CuteSoft_Client/CuteChat/Support-Image-Button.js.aspx"></script>") in header content of master page to have live support chat link. Now when user click on any of the link the postback event will fire and the chat link is there as expected.

 

The pages which are inherit from master page have update panel in it and when any of the event like dropdown1_selectedindexchanged will fire the chat link will hide. I had debug the code and the "Support_Image-Button.js.aspx" events are fired as usual but the chat link will hide. When I reload whole page it will appear again.

 

Please update me on this why it is happening.

 

Thanks in advance.

Neeraj

Hi nrsharma,

 

Is your site online? If so, can you send the test page url to [email protected]? I will check it and get back to you as soon as possible.

 

Regards,

 

Ken

did you get this resolved? I'm having the same problem. Thanks

I had mailed you the details at your email which you had mentioned

Hi,

I had resolved this.

The update panel causing problem.

 

Thanks

Neeraj