Hi,

We have one issue in one of our installation: after selecting the files to be uploaded in the "Browse" dialog, we get the "FLM error:12030," (it seems I don't have permissions to upload screenshot together with this post, but I can send it to you by e-mail if you want it). Actually they've experienced a few different errors not only 12030. No visible errors in the Event log in the server.
As we can see on the screenshot, the upload is not even starting and no files are copied to the Temp folder.

 

Tested with IE9, Chrome and FF on Mac.

We are using windows authentication, and IIS is 7.5 on Windows 2008 R2.

Important: it works fine when used internally in the network. The problem occurs only when the web application is accessed from outside.

 

We had AjaxUploader version 3.0 20101019 installed, and recently upgraded to 3.0 20120112 in order to solve another issue, but the problem is still here.

 

Any idea?

Many thank

Pierre-Henri Manderscheid

I forgot one detail: this error occurs when using Flash mode for multiple upload.

There is another place in the web application where we use the IFrame mode for single upload, and in that case we get the following error message: "unable submit form, frame not ready". Hope it helps!

 

Again, we get that error only when browsing the web app from outside. Withing the network it works fine.

Hi Pierre,

 

I suggest you disable the flash upload mode when using https/ssl or windows authentication. Flash plugi-in not very compatible with them.

  

If flash upload mode is necessary for you, then please refer to http://cutesoft.net/forums/thread/50681.aspx terry's topic.

 

How to disable the flash upload mode

 

 

Regards,

 

Ken 

Well...

 

For multiple upload, I know there are two possible modes: Flash and Silverlight. We decided forcing using the "Flash" mode in our product by explicitly set the property UploadType to CuteWebUI.UploadType.Flash. In that way, we know what customer are using when they complain about the multiple upload (otherwise when they report errors, it makes it even more complicated understanding what's wrong).

 

And in any case, we get also the "unable submit form, frame not ready" when using the IFrame mode (where flash isn't used). Do you have an answer for that one?

Hi pierre,

 

If flash upload mode is necessary for you, then please refer to http://cutesoft.net/forums/thread/50681.aspx terry's topic. For now this is the only way to achieve it.

 

Regards,

 

Ken 

Hi Ken,

For multiple file upload, we made a test setting UploadType to CuteWebUI.UploadType.Silverlight, and the same error occurs ("FLM error xxx"). So it has defenitvely nothing to do with Flash.

 

And as state before, for single file upload we set UploadType to CuteWebUI.UploadType.IFrame, and we get the error "unable submit form, frame not ready".

 

In both cases, the error occurs only when accessing the web app from outside. From inside the network it works fine.

 

Don't you have any other idea?

Hi pierre,

 

 Maybe the outside user has not the write/read permission of the Temp folder.

 

Try give the full permission to user "Everyone" of the temp folder.

 

Regards,

 

Ken