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Why is my editor so slow to load?

Last post 11-09-2006, 9:25 AM by Adam. 8 replies.


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11-06-2006, 2:55 AM 24049

EmKay
Joined on 11-06-2006
Posts 8

Why is my editor so slow to load?

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Hey

I recently purchased the editor and have now deployed it to my webserver.
However, it is very slow to load (around 10 sec) and I just can't figure out why.

Does anyone have any ideas?
An example of my installation can be found here:
http://www.ungeronline.dk/editor.asp
Everything else on the page has been stripped so it is just the editor but it is still slow.

Thanks in advance

M

11-06-2006, 4:15 PM 24090 in reply to 24049

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Why is my editor so slow to load?

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EmKay ,

Yes, it's slow on your server.

Can you tell me which version are you using?

Can you try download the latest build again and upload the example files to your server, then test it again?

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11-07-2006, 2:54 AM 24094 in reply to 24090

EmKay
Joined on 11-06-2006
Posts 8

Re: Why is my editor so slow to load?

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I downloaded the newest version a week ago so I don't think it's because it is outdated.
The file I downloaded was "CE_ASP_502_xxxxxxx.zip". Isn't this the newest?

11-07-2006, 9:08 AM 24105 in reply to 24094

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Why is my editor so slow to load?

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EmKay,

yes, that's the latest version.

11-07-2006, 4:00 PM 24125 in reply to 24105

EmKay
Joined on 11-06-2006
Posts 8

Re: Why is my editor so slow to load?

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Well.. Then why is it so slow?

11-08-2006, 9:19 AM 24134 in reply to 24105

EmKay
Joined on 11-06-2006
Posts 8

Re: Why is my editor so slow to load?

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I discovered something which means I have a little update to my situation:

First a little explanation about our website's setup. It is kind of special:
The domain ungerneonline.dk is our "main domain".
The domain ungeronline.dk points to a subfolder in ungerneonline.dk called ungeronline.

This means that you can access the same page by typing

http://www.ungerneonline.dk/ungeronline/editor.asp and
http://www.ungeronline.dk/editor.asp

It is the exact same file being executed in these two urls. What I discovered, however, is that when I load it through the first url it loads very fast and when I load it through the second url it loads very slow. It looks like the editor has some kind of problem with a domain pointing to anything else than the root folder on the domain.

Why is this the case and what can be done to make it load faster?

11-08-2006, 9:57 AM 24135 in reply to 24134

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Why is my editor so slow to load?

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Please set up FTP access to your site. It's the web site setting/configuration that makes the difference.

11-09-2006, 2:41 AM 24180 in reply to 24135

EmKay
Joined on 11-06-2006
Posts 8

Re: Why is my editor so slow to load?

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Hi again

I contacted our web hotel administrator and he checked out our problem and found out that all our domains were set up a bit wrong. So he fixed it and now the editor loads really fast no matter how you access it.

Thanks a lot for your help and your patience :)

Regards
Martin

11-09-2006, 9:25 AM 24213 in reply to 24180

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Why is my editor so slow to load?

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EmKay:
Hi again

I contacted our web hotel administrator and he checked out our problem and found out that all our domains were set up a bit wrong. So he fixed it and now the editor loads really fast no matter how you access it.

Thanks a lot for your help and your patience :)

Regards
Martin

That's great!!