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Please help me. CuteChat install just crashed my CS.

Last post 02-03-2008, 4:11 AM by Adam. 1 replies.


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02-03-2008, 3:19 AM 36754

gmgauthi
Joined on 11-13-2007
Raleigh, NC
Posts 7

Please help me. CuteChat install just crashed my CS.

Reply Quote

I have been running the trial edition of CuteChat 4 for CS 2.1 since November.

I just purchased the license for CuteChat 4, and reinstalled the product from scratch.

Now, my Community Server installation is hosed. All I get is a generic error, from the url:

We are currently unable to serve your request

We apologize, but an error occurred and your request could not be completed.

This error has been logged. If you have additional information that you believe may have caused this error please report the problem here.

Someone please help.

Thanks,

Greg

02-03-2008, 4:11 AM 36755 in reply to 36754

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: Please help me. CuteChat install just crashed my CS.

Reply Quote

Greg,

It could be a license issue.

If you have an official license file, please find the license file we sent to you upon purchase, and upload it to your server. If you are unable to find the license file, email us and specify the email address used for purchasing in your response.

If you cannot find this license file, please use the following temp license file for the time being:

http://cutesoft.net/download/chattemp.zip

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx