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How to create Canned URLs in client console?

Last post 08-19-2009, 9:17 AM by AYM. 4 replies.


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08-19-2009, 3:37 AM 54779

AYM
Joined on 08-19-2009
Posts 38

How to create Canned URLs in client console?

Reply Quote

Hi adam

We have purchased cute soft live support.

I'd like to create canned urls from client where i cannot create them in Tools>organized canned urls.

Everytime i create one it keeps saying invalid url though the syntax is correct.

any idea on this.

Thanks in advance

AYM

08-19-2009, 4:14 AM 54788 in reply to 54779

Kenneth
Joined on 02-13-2008
Posts 3,886

Re: How to create Canned URLs in client console?

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Hi AYM,

URL http://www.google.com can not works, try http://www.google.com/ .

Make sure the url at the end Included '/'.

Url like http://www.google.com/login.aspx does not '/'

Regards,

Ken

08-19-2009, 5:00 AM 54794 in reply to 54788

AYM
Joined on 08-19-2009
Posts 38

Re: How to create Canned URLs in client console?

Reply Quote

Hi Ken,

Thanks so much for the reply.

with "/" it is working now.

Another question for canned images, I realized that images can only upload from online. How about from local drive?

Is it possible?

Thanks again.

Regards,

AYM

08-19-2009, 8:15 AM 54806 in reply to 54794

Eric
Joined on 08-05-2009
Posts 1,269

Re: How to create Canned URLs in client console?

Reply Quote

Hi AYM,

You can follow these steps and create canned URLs in client console:

a. Put all images in one folder

b. If you did not install IIS, please install IIS(Internet Information Service)

c. Run IIS administrate panel, create a virtual directory and let it point to your image folder

d. After the previous steps, you can access your images by http://localhost/sharedimage (your site name)

Now, you can create canned URLs by http://localhost/sitename/imagefilename.

Regards,

Eric

08-19-2009, 9:17 AM 54807 in reply to 54806

AYM
Joined on 08-19-2009
Posts 38

Re: How to create Canned URLs in client console?

Reply Quote

Hi there Eric,

Thanks and let me try that.

Appreciate your help.

Regards,

AYM