Hi Adam,

 

I like to make some changes in Rate the Agent dropdown list text (Very Good, Good, etc to sth else that we want to ).

 

Can you point me which aspx file to look at to make changes to?

 

Thanks and Regards,

AYM

 

Hi AYM,

 

1. Open file CuteSoft_Client\CuteChat\SupportClient.aspx'

 

2. Find section below, it is the dropdown you want to change

 

<select id="dropdown_rate" onchange="SUI_RateTheAgent(this.value)">
         <option value="0" selected>-- Rate the agent --</option>
          <option value="5">Very Good</option>
          <option value="4">Good</option>
          <option value="3">Normal</option>
          <option value="2">Bad</option>
          <option value="1">Very Bad</option>
        </select>

 

Regards,

 

ken

Thanks for your prompt reply.

 

Rgds,

AYM