Some observations from a registered user.

Prior to purchasing the ASP.NET Image control, emails to info and [email protected] were answered promptly. After purchasing, emails went unanswered.

I am quite pleased with the control itself, but would appreciate responses to my emails.

Rich McGrath
http://www.richardmcgrath.com

Rich,

 

We've been focusing on new releases for the past month or so. Have we missed your emails? Can you kindly remind us of which one?

 

Usually we'll give a response within 48 hrs. Then depends on priority and the efforts to fix the problem, delivery time may vary. We respect everyone of our customers. If you feel you have been treated differently from before purchasing, it is more likely because your questions become hard and deeper after using it, and it takes time for us to give you an answer.

 

I am sorry to have you felt that way as we're trying to make everyone happy.

 

Thanks for choosing CuteSoft