docx, xlsx, pptx files not showing up when using "file download" screeen

Last post 03-25-2011, 10:20 AM by Eric. 3 replies.
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  •  03-23-2011, 12:50 PM 66817

    docx, xlsx, pptx files not showing up when using "file download" screeen

    Hi.
     
    docx, xlsx, pptx files are not showing up in "file download screen". Only files with the old doc, xls extensions show up.
     
    I have tried to add the extensions to the config files (admin, default, guest.config) - nothing happens.
     
    I'm runng iis7.5 - and the webserver is configured to allow the office 2007/2010 mine types!
     
    Please help.
     
    /Thomas
  •  03-23-2011, 5:13 PM 66821 in reply to 66817

    Re: docx, xlsx, pptx files not showing up when using "file download" screeen

    Dear slash,
     
    I have tested this on my end, it works fine.
    Please follow steps:
    1. Open "CuteSoft_Client\CuteEditor\Configuration\Security\Default.config"
    2. You will find the following section:
        <security name="DocumentFilters">
      <item>.txt</item>
      <item>.doc</item>
      <item>.pdf</item>
      <item>.zip</item>
      <item>.rar</item>
      <item>.avi</item>
      <item>.mpg</item>
      <item>.mpeg</item>
      <item>.mp3</item>
      <item>.wav</item>
      <item>.swf</item>
      <item>.jpg</item>
      <item>.jpeg</item>
      <item>.gif</item>
      <item>.png</item>
      <item>.htm</item>
      <item>.xls</item>
      <item>.html</item>
      <item>.rtf</item>
      <item>.wmv</item>
     </security> 
     
    Please change it to:
    <security name="DocumentFilters">
     <item>.docx</item>
      <item>.txt</item>
      <item>.doc</item>
      <item>.pdf</item>
      <item>.zip</item>
      <item>.rar</item>
      <item>.avi</item>
      <item>.mpg</item>
      <item>.mpeg</item>
      <item>.mp3</item>
      <item>.wav</item>
      <item>.swf</item>
      <item>.jpg</item>
      <item>.jpeg</item>
      <item>.gif</item>
      <item>.png</item>
      <item>.htm</item>
      <item>.xls</item>
      <item>.html</item>
      <item>.rtf</item>
      <item>.wmv</item>
     </security> 
     
    4. Click "Downloadable Files" button
    5. Click "Upload" in dialog
    6. You will find "docx" are visible in file filter list.
     
     
    Thank you for asking
     
  •  03-24-2011, 5:22 PM 66843 in reply to 66821

    Re: docx, xlsx, pptx files not showing up when using "file download" screeen

    Hi.
     
    Did what you have shown, but only sloves my problem partially.
     
    Please see this file: /forum_uploads2/buggy.png why are docx, xlsx files NOT shown here?
     
    /Thomas
  •  03-25-2011, 10:20 AM 66850 in reply to 66843

    Re: docx, xlsx, pptx files not showing up when using "file download" screeen

    Dear Thomas,
     
    I have tested on my end, i uploaded several docx files and then checked whether they are shown, all work fine.
    Can you provide cuteeditor access url on your website to me?  You can post it here or send to [email protected] . I will have some test.
     
    Thank you for asking
     
     
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