Hi jvarga,
1. Open file "\CuteSoft_Client\CuteChat\SupportClient.aspx"
2. Add the code below to the end of the page. "input_department" is the department select control, so you can handle it by javascript.
The code below just a simple example. You should write your own logic to handle it.
<script>
window.onload=function()
{
var input_department=document.getElementById("input_department");
input_department.selectedIndex=2;
}
</script>
Regards,
ken