Hi, i am using cute live support chat, and its working perfectly, the only problem i am facing is that the customer location is missing

how to solve this issue

thank you 

Hi Noora,

You can get the custom location at the places below.

Regards,

Ken

thank you for the reply,

yes i can see the location field, what i mean its emapty it dosnt contain any data,

how to solve this issue?