Thanks Adam :)
I've successfully added the online/offline status button thanks to your link. I've also checked the folder structure and files contained within those folders. I have uploaded files from the Cute Live Support Standalone (Framework 2.0) which were missing from my existing files of CuteChat and Cute Messenger.
\Bin
CuteLiveSupport.lic
LiveSupportWeb.dll
LiveSupportWeb.pdb
\obj
LiveSupportWeb.csproj.FileList.txt
\obj\debug
LiveSupportWeb.csproj.GenerateResource.Cache
LiveSupportWeb.dll
LiveSupportWeb.Global.resources
LiveSupportWeb.pdb
\obj\debug\Release (Complete Folder)
\Properties (Complete Folder)
\SQLScripts
CuteChat3.sql
LiveSupportWeb.sql
Root
400_Customer_list.gif
400-invitation.gif
ChangePassword.aspx
JSHelper.cs
LiveSupportWeb.csproj
LiveSupportWeb.csproj.user
LiveSupportWeb.sln
Logout.Aspx
SQL.cs
yoursite.png
I presume I do not need any of the files below, as I already have them or are not needed. Could you confirm this Adam?
Default.aspx
Global.asax
Global.asax.cs
Global.asax.resx
Login.aspx
Register.aspx
SiteBottom.ascx
SiteStyle.css
SiteTop.ascx
test.asp
test.htm
Web.config
I have also downloaded the client and configured the LiveSupport.exe.config file as follows:
<?xml version="1.0" encoding="utf-8" ?>
<configuration>
<configSections>
</configSections>
<appSettings>
<add key="CuteChatServiceUrlBase" value="http://logistixonline.com/" />
<add key="CuteChatClientFolder" value="logistixchat/Chat" />
<add key="SpecialChars" value="€|™|‰|©|ƒ|£|®"/>
<add key="SupportHomePage" value="http://www.logistixonline.com/logistixchat/User_Guides.aspx"/>
</appSettings>
</configuration>
I have run LiveSupportWeb.sql against my existing database which appeared to of worked correctly. I then added two Live Support users. When I run Live Support Operator on my workstation, I receive the following error when I use the username and password admin and admin:
Many thanks
Mike