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CuteChat uncaught error

Last post 02-01-2008, 5:34 AM by f.cipriani. 7 replies.


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01-11-2008, 11:25 AM 36262

f.cipriani
Joined on 01-11-2008
Posts 15

CuteChat uncaught error

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I am testing CuteChat integration with my application.

CuteChat runs in a frame inside my application, but in a different domain.

ONLY with Mozilla Firefox, I get this error in a dialog:

uncaught exception: permission denied to the call method Location.toString

window_error

(the error message is translated from italian, might appear slightly different in english)

I guess somewhere the code is trying to access "top" or "parent" which are in a different domain. Is there a way to trap and bypass this error?

My installed version of Firefox is the last one available, 2.0.0.11.

Thanks

Fabrizio Cipriani

01-13-2008, 11:01 AM 36268 in reply to 36262

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: CuteChat uncaught error

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Fabrizio,

Is your site online so you can provide a URL for testing?

asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx

01-15-2008, 9:21 AM 36323 in reply to 36268

f.cipriani
Joined on 01-11-2008
Posts 15

Re: CuteChat uncaught error

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Yes, url is:

http://83.221.120.206/e/main.asp?id=040001010000000001000000010300000000

Click on "Information and communication technologies engineering"

Click on "Mathematics 1"

Click on "Chat" in the left menu

Chat will load fine with explorer, while with firefox the error dialog will show up.

Thanks,

Fabrizio Cipriani

01-16-2008, 12:30 PM 36362 in reply to 36323

f.cipriani
Joined on 01-11-2008
Posts 15

Re: CuteChat uncaught error

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Any news? We are holding the purchase of CuteChat waiting for the outcome of this issue, which is obviously blocking. I can provide monitored remote access to a development server where the problem can be riproduced, so that some debugging can be done.

Thanks,

Fabrizio Cipriani

01-17-2008, 10:00 PM 36403 in reply to 36323

Adam
Joined on 09-23-2003
Aurora, ON
Posts 18,678

Re: CuteChat uncaught error

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f.cipriani:

Yes, url is:

http://83.221.120.206/e/main.asp?id=040001010000000001000000010300000000

Login using "guest", "guest"

Click on "Information and communication technologies engineering"

Click on "Mathematics 1"

Click on "Chat" in the left menu

Chat will load fine with explorer, while with firefox the error dialog will show up.

Thanks,

Fabrizio Cipriani

The above URL is not accessible.

01-18-2008, 7:20 AM 36408 in reply to 36323

cutechat
Joined on 07-22-2004
Posts 2,332

Re: CuteChat uncaught error

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Fabrizio Cipriani,

Please remove this statement in CuteSoft_Client/CuteChat/Channel.aspx

window.onerror=function window_error(a,b,c)
{
alert(b+","+c+"\r\n"+a+"\r\n"+GetStackTrace());
}

Regards , Terry .

01-18-2008, 9:40 AM 36412 in reply to 36408

f.cipriani
Joined on 01-11-2008
Posts 15

Re: CuteChat uncaught error

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Done.

Thanks,
Fabrizio Cipriani

02-01-2008, 5:34 AM 36722 in reply to 36412

f.cipriani
Joined on 01-11-2008
Posts 15

Re: CuteChat uncaught error

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After the change, I keep getting the same mistake, as shown from the Firefox Error Console. Anything else I can try?

Thanks

Fabrizio Cipriani