Hi,

 

I get an error while trying to use the LiveSupport Operator on our corporate pc. Our company uses a proxy server, so in order to login I edited the config file as below:

 
    <add key="UseProxy" value="Custom"/>
    <add key="ProxyAddress" value="[Corporate Proxy Server]:8080"/>
    <add key="ProxyBypassOnLocal" value="True"/>
    <add key="ProxyUsername" value="[Corporate Username]"/>
    <add key="ProxyPassword" value="[Corporate Password]"/>

I keep getting the following error: Server side error: System.Net.WebException: The request failed with HTTP status 417: Expectation failed.

as System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, Webresponse response, Stream responseStream, Boolean asyncCall)

at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodeName, Object[] parameters)

at LiveSupport.CuteChatService.SupportService.SupportLogin(String loginName, String password)

at LiveSupport.LoginForm.button1_Click(Object sender, EventArgs e)

 

Please help me out.

 

Richard

Richard,

 

Server side :

 

Make sure your application do not redirect the CuteSoft_Client/CuteChat/SupportService.asmx

(For example , of you use Forms auth , do not use <deny users='?'/> for that file )

 

Operator side :

 

try to add this to configuration file :

 

<configuration>

<system.net>

<settings>

            <servicePointManager expect100Continue="false" />

</settings>

</system.net>

</configuration>

 

Regards,

Terry

 

Thanks, that worked!