This is sad.... I posted my original queston on 12/19 and followed up with an email to support ... NO REPLIES from anyone. I had to give up on this product and go with another one that worked with no issues although not quite as nice as this appeared to be. Tried and tried but never got the xml file to have the proper data and when i copied valid data into it from the demo... when i called my program it wrote over the top and wiped out the xml file again.