Romax,

 

>> a) Contact Person Name with Time and Phone Number

 

We prefer to use our live support tool instead of phone call. For the license issue, please contact [email protected].

 

 

>>b) What kind of services and support we will get with the package? What are the various packages available based upon support?

 

CuteSoft offers free technical support for a period of 90 days from the date of purchase on all licensed Software products. Technical support is not provided to the end user unless each end user has a valid Single User License. CuteSoft offers product free minor version upgrades. If you later upgrade the Software, this agreement will terminate, and all copies of the Software to which it applies must be destroyed.   CuteSoft strives to provide products of utmost quality. We work hard to ensure that our products meet or exceed the expectations of our customers.We are proud we have the most powerful products in the .NET component market. We are also proud we provide support through the live chat, email and forums which is one of the most active .NET forums.

 

>> c) Do you guys support us in integration of application with our application at NO cost? If yes, how long?

 

We don't have time to do any custom work in the August.  The integration proess is pretty straight forward.

 

http://cutesoft.net/ASP.NET+Chat/Developer-Guide/integration_overview.htm

 

>> d) What could be the ideal time to fix the new bug?

 

I am not sure which new bug you mentioned.