CuteChat loses Connection to Server after opening a chat window for the third time

  •  08-16-2006, 5:31 AM

    CuteChat loses Connection to Server after opening a chat window for the third time

    Hello
     
    We are using CuteChat version 3.1 Integration Package and running it on a IIS 6 where we have encountered a strange problem. At first glance, it seems to run well, but when clicking on a contact for the third time, the chat window opens but nothing is displayed in there. The connection seems to be lost afterwards as other links no longer work.  Strangely, the first and second time a chat window opens, this works all well and one can chat. Having anaylised this in a network tool, it seems, that no request is sent to the server the third time, maybe the problem actually occcures when one clicks on a chat window the second time.
     
    This is what happens if the web application runs on a IIS 6 with Windows Server 2003 under .NET 2.0.50727. The application pool the application works in has only one worker process enabled (Web Garden -> Maximum number of worker processes = 1). Running the same version of our webapplicaton on a IIS 5, CuteChat works well.
     
    Does anyone know what could be the reason and  how the IIS 6 must be configured (if the problems is actually there). I appreciate any help.
     
    Greetings and thanks in advance
     
    Daniel
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