Hi Alec,
I appreciate your comments. For your ref, I'm forwarding, to you, the communication I had with CT Support about this. In addition to asking about aquiring a copy of CTs machine.config, sometime ago, I did ask a couple times within this (forwarding) dialogue.
Just to update this thread- I haven't been able to try CuteSoft's chat on CT's Medium Trust shared server, lately, as the space I was testing on was a client's undeveloped space. As mentioned, my app that I hope to use the chat in, is now on Full Trust server.
Thanks!
David