Hello again, Adam!

 

I was just wondering if you had seen any progress on this front.  Is there a way to get the application to prompt me for my proxy credentials?  I suspect this is the core issue, but of course cannot be certain.  Any assistance on this matter is greatly appreciated.

 

An update: I have installed the operator on four other machines in our organization.  Each one has the same issue.  If a chat comes in, we get the crash dialog.  If we click on a customer in the "Customer" list, it crashes and leaves the "Country" and "City" values as "Loading".  Balloon pop-ups no longer work after that and the application doesn't grab focus on new chat sessions (even when set to "Ready"), but otherwise seems to work after getting the crash dialog box (as long as you don't close the dialog box and just move it to the side).

 

Thank you again!

Jason W. Pegg