Metrics/Reporting?

  •  01-23-2007, 3:24 PM

    Metrics/Reporting?

    Hi I'm a new user and was wondering if there was any way to get some metrics from the Cute Live application.  Specifically interested in things like:
    * Number of chats held within a certain timeframe.
    * Average lengths of chats.
    * Average waiting time between the time a person initiated a chat and when they were answered.
    * Number of "left messages" or "call back requests" were logged.
     
    Thank you in advance!
     
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