Thanks for your reply, Adam.

In any portal, I can only add users from the default portal, so in this sense, yes, it does work the same as the default portal. However, the expected behaviour is that I can add the live support functionality to any portal and I will be able to add users only from that portal. Is this not the case?

I have found a couple of other users with the same issue and it appears to remain outstanding/unanswered.

http://cutesoft.net/forums/thread/26179.aspx


Any advice on this would be much appreciated

John.