Hi Could you please let me know if the following is possible in Live Support:

 

1 - If you are OFFLINE can you disable the ability to leave a message or redirect this to a different page?

 

2 - Do the user who want to chat need a logon to be able to chat or can they just put in any user name ?

 

3 - If  they need to log into the software to chat can the software integrate with Active Directory?

 

Thanks