This looks like a great product.

I would be ready to purchase a license right now for my project if it was not for the frustrating lack of documentation. (The CuteSoft Help file just does not cut it)

I do not know if I have wasted a day installing & testing yet, as I am still unable to see I can set CuteSoft up to work as we need it.

Here is the sample of what I need to achieve by tomorrow.

Background: (I have installed CuteSoft within an Intranet running AspNetForums2)

I need to have each Moderator that is logged on have a chat icon next to them so Intranet users can click and start chatting with them. (I can get the icon next to the moderators within the Forum code)

• How can I set up Rooms for the moderators (not related to the Forum chat rooms).
• How can I get CuteSoft to determine if the Moderator has logged on.
• The Live Help functionality could work, but there is no documentation on how to set it up or even if you can have multiple operators with multiple rooms.

Any help would be appreciated

More documentation is needed.