Karen,

 I wanted to provide a means for all of my customers to go to mycontrolpanel.customer-domain-name.com and edit their source files. When your description includes “Can be placed in GAC [.NET version] and used in all applications” , the implication is that the editor is good for the whole server.  Now,  everyone will have to use  customer-domain-name.primary-server-domain.com/mycontrolpanel (on my primary IP) unless I  change the structure of my server. I’m sure many of your customers share the same business scenario as myself:  a single web server hosting SSL-enabled e-commerce web site with separate IP’s.

From reading posts here and from other sources, you have been aware that the product description has been the source of confusion for a long time.  So when your canned replies include “..u need to buy more licenses..”, it looks as if you are trapping customers into buying more licenses.  

All this said,  you have a very good product.    I think you should pay more attention to practical business scenarios.  

Thanks