Hi,

 

I watch the flash movie, that explain how to add new operator in Administration Console.

 

It is simple, I should  go to the "Live Support Operator" area, -> write user name -> click Search -> click Select link -> then click Add operator button bellow.

 

That is ok, but how to add user name???

 

I installed Live Support to my server, I added admin as an operator because it already exists somewhere, but if I type John or Mary, and click Search, it simply returns nothing.

 

Is there any way to add new user name, and how to do that?

 

Thank you