I have purchased Cutechat and have integrated it into DNN 2.1.2 with no real problems.  I am trying to get the Live Help function/leave a message working and I just can't seem to figure it out.  I have read through the forums a couple of times and I guess I'm just not following your responses to other users.  Right now I have 4 chatrooms.  3 are normal chatrooms and the 4th is a support room.  I want if any of the memebers of the DNN role "Support" are in the support chatroom for the live help to show up. 

 

I also have a few suggestions. 

 

1) Better documentation.  I know you say it's in the next version but I'm just re-emphasing it.

2) A queue for a support room, for example each admin can specify the number of users they can help at one time.  If that number is exceeded but the user into a queue that refreshes itself every so often to update their "number in line".

3) Be able to specify one user admin of one room but not another

4) If a admin has any number of rooms, he/she can select 4 rooms to display in one window, example:

 

-----------------------------------------------------------------

|                                       |                                       |

|          Chat Room 1          |        Chat Room 2            |

|                                       |                                       |

-----------------------------------------------------------------

|                                       |                                       |

|          Chat Room 6          |       Chat Room 4             |

|                                       |                                       |

-----------------------------------------------------------------

 

Basically so they can monitor them all at the same time.

5) Exit button actually closes window or atleast ask the user if they want to close the window.
 

Thanks,

WaltD