speech,
>>I ahave also disabled the firewall (Windows Vista Firewall).
This is the firewall. HTTP Tunneling to work through firewalls and proxy servers.
>>After some time the customer gets a no available operator, please leave a message.
How did you login the operator client? same URL?
When you initially open the program you will see the screen below:
Web service Url: The Url of your website which contains CuteSoft_client folder.
User name: The operator user name.
Password: The operator password.
Remember password: Check this box, if you want to save this password for next login.
< br>Go toWindows->Start->All Programs->Cute LiveSupport->Config Live Support Operator to set default value of Web service Url:
<add key="CuteChatServiceUrlBase" value="http://yoursite.com"/>
Important note about Web service Url
You must upload your CuteSoft_client folder to this exact location. For example, if the folder is located at http://yoursite.com/livesupport/CuteSoft_Client, then the URL here is http://yoursite.com/livesupport. Incorrect URL can cause exceptions.
asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx