connection problem with cute live support

  •  02-27-2008, 2:51 PM

    connection problem with cute live support

    Hi, there:
     
    I just installed cute live support follow all the steps. Everything seems in place, but I can not connect the server from my workstation. The login and pass I use is the one I set up for the SQL database.
    If I use live support operator, I got this error:
     
    If I try to login at http://mydoaminname/livesupport/Login.aspx, I got this error

    Server Error in '/livesupport' Application.

    SQL Server does not exist or access denied.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.Data.SqlClient.SqlException: SQL Server does not exist or access denied.
     
    As I checked, the mysql server is running fine, so what is the problem then? can anyone help?
    thanks a lot!
      
     
     
     
     
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