Problems with dialogs in new deployment

  •  05-12-2008, 2:50 PM

    Problems with dialogs in new deployment

    Hello, I am having an odd issue that I have never experienced before with my latest deployment of CuteEditor for ASP.  I have the 'CuteEditor_Files' directory uploaded to the root of the website and have double checked all permissions.  After my initial troubleshooting I am just using the example files ('default.asp') as supplied in the download package.

    The editor loads fine with no errors and behaves properly.  When you open any dialog (insert hyperlink, insert image, image gallery etc) the pop-up loads with a "failed to load the language text from the xml file".  That is on Firefox for the Mac - in Windows XP with IE 6 the pop-up opens with a blank window and the title " -- Web Page Dialog".

    The language files are all present on the server so I started troubleshooting by adding some code in that error function (include_security.asp) to display the path/file it was looking for and it turned out to be ...\CuteEditor_Files\Dia\Languages\en-en.xml - I am not sure where that "Dia" directory in the path is coming from.  

    To continue troubleshooting I created a 'dia' directory on the server and put a copy of the 'languages' directory inside it.  The dialogs started loading but it seemed they were incomplete - the image dialogs were missing certain stylesheets and icons to make them display properly.

    And thats where I am at now - any help would be appreciated!
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