In our project, the visitor of the website needs to see two chat-buttons: 1 for each department (technical / medical)

The support-agents are placed into different departments (technical/medical).

The support-agents login to the same server

 

Now, the 2 chatbuttons should indicate its individual online/offline state, so the visitor needs to know if a technical agent is online/offline, and if a medical agent is online/offline. Based on availablity of online agents within a department.

 

How can we build a chat-button which shows online/offline based on availability of agent within departments.

 

Thanks