Unable to run Live Support Operator

  •  09-02-2008, 12:00 PM

    Unable to run Live Support Operator

    Hi,
     
    Have successfully set up CuteLiveSuport on my system and tested through the IDE of Visual Studio. The test run fine and i can access the site. However i could not with the Live Support Operator as it gives this error
     
     Server side error:System.Net.WebException: The request failed with HTTP status 404: Not Found.

       at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)

       at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

       at LiveSupport.CuteChatService.SupportService.SupportLogin(String loginName, String password)

       at LiveSupport.LoginForm.button1_Click(Object sender, EventArgs e)
     
    I found someone with the same problem on the forum, the replies however could not resolve my case
     
    This is the snippet of my LiveSupport.exe.config
       
    <appSettings>
    <
    add key="CuteChatServiceUrlBase" value="http://localhost/LiveCute" />
    <
    add key="CuteChatClientFolder" value="CuteSoft_Client/CuteChat" />
    <
    add key="SpecialChars" value="€|™|‰|©|Ÿ|œ|®"/>
    <add key="CustomCulture" value="en-US"/>
    <appSettings>

    I set up the Application locally in wwwroot of inetpub.
     
    Am using vista home premium.
     
    So what could be wrong with the setup.
     
    Please help
     
    Thanks
     
View Complete Thread