License Error: You are using an incorrect license file.

  •  04-21-2009, 2:40 PM

    License Error: You are using an incorrect license file.

    Hi,
     
    I am getting the following error just after a file has been uploaded:
     
    License Error: You are using an incorrect license file.

    We do not get the error on localhost - only when deployed to a server. We've been issued with 2 .lic files now from your support team but both have the same issue.
     
    The web.config is setup corrected - both the IIS5/6 and 7 sections. We've 100% checked that there is only 1 .lic on the entire server's hard disk, and we've restarted both IIS and the physical machine several times.
     
    The .lic file in is the web applications BIN directory - it is an IP license
     
    The only thing we can think that may be causing it is that our site uses dynamic domains - however all the domains that use the AjaxUploader component are on the same physical server, and that server only has 1 IP address.
     
    We'd really appretiate some assistance on this as we've been unable to test the license since purchasing it last week.
     
    Many thanks,
     
    db
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