I noticed you are using the version 1.1.
In the Cute Chat section of your Web.config file, you will find the UpdateMessageInterval="1000".
Make use its value is less than 1000.
I would suggest you upgrade to the Cute Chat 2.0 since we offer free upgrade to the existing clients.
The version 2.0 is more robust and faster than the version 1.1.
Hope it helps.
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