I just completed my purchase of a single domain license and am now beginning the installation and setup.
So far, I have:
1. Extracted the zip file for CuteLiveSupport (standalone)
2. Copied the Entire contents of "CuteSoft_Client/CuteChat" to the root of my website
3. Executed the script that adds the proper tables to my SQL Server database (that is on another server)(tables added Ok)
4. Modified the web.config file in my root to use my SQL Server connection string
Upon executing the "Cute Live Support" on my system to connect to my website. I received the following message:
ErronSystem.Web.Services.Protocols.SoapException:
System.Web.Services.Protocols.SoapException: Server was unable to process
request. —-> System.Exception: ChatProvider not initialized
atCuteChat.ChatProvider.getJnstanceO
at CuteChat.SupportService.SupportlsLogonO
--- End of inner exception stack trace ---
at
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClien
tMessage message, WebResponse response, Stream responseStream, Boolean
asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String
methodName, Object[] parameters)
at LiveSupport.CuteChatService.SupportService.SupportlsLogonO
at LiveSupport.LoginForm.oc_DisplayClass7.<Firstlnit>b_0Q
Can anyone point me in the right direction on this particular error?
Thanks,
-Larry-