ChatProvider not initialized

  •  05-19-2010, 11:05 AM

    ChatProvider not initialized

    We are trying to install the live support stand alone version.  We have the demo working on our local machine in C but are having trouble getting it to work in VB.
     
    We are getting the error
     
    CuteChat.AppChatIdentity identity = CuteChat.ChatProvider.Instance.GetLogonIdentity();
    We have installed the global file at the root and are wondering what we are missing?
     
     
    Graham
     
     
     
     
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