Support forums » Products » Cute Live Support » Re: ChatProvider not initialized

Re: ChatProvider not initialized

05-20-2010, 8:26 AM

northerncs
Joined on 05-19-2010
Posts 13

Re: ChatProvider not initialized

Reply Quote

I have the following code in the Global.asax at the website root.

CuteChat.ChatProvider.Instance=new ExampleProvider();

CuteChat.ChatSystem.Start(new CuteChat.AppSystem());

And I get this error

Server Error in '/' Application.

ChatProvider not initialized

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Exception: ChatProvider not initialized

Source Error:

Line 35: 	 {
Line 36: 	    // Put user code to initialize the page here
Line 37: 		CuteChat.AppChatIdentity identity = CuteChat.ChatProvider.Instance.GetLogonIdentity();	
Line 38: 	}
Line 39: </script>

Source File: c:\Inetpub\wwwroot\ncsreseller\kfactorfilter\kfactorfilter.com\www\livesupport\banner.ascx Line: 37

Stack Trace:


[Exception: ChatProvider not initialized]
   CuteChat.ChatProvider.get_Instance() +130
   ASP.livesupport_banner_ascx.Page_Load(Object sender, EventArgs e) in c:\Inetpub\wwwroot\ncsreseller\kfactorfilter\kfactorfilter.com\www\livesupport\banner.ascx:37
   System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +14
   System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +35
   System.Web.UI.Control.OnLoad(EventArgs e) +99
   System.Web.UI.Control.LoadRecursive() +50
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Control.LoadRecursive() +141
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +627

View Complete Thread