Try this way first " Cleared private data, cache and cookies".

please refer to http://support.mozilla.com/tiki-view_forum_thread.php?comments_parentId=78098&forumId=1

 

Is your site online? If so, can you send me the test page url? We will test it and get back to you as soon as possible.

 

Please send the information to [email protected]

 

Regards,

 

ken