How did you add the cross domain monitor script?
<script id="LiveSupportVisitorMonitorScript" src="http://yourdomain.com/CuteSoft_Client/CuteChat/Support-Visitor-monitor-crossdomain.js.aspx"></script>
Are you sure the domain you entered is correct?
asp.net Chat http://cutesoft.net/ASP.NET+Chat/default.aspx
Web Messenger: http://cutesoft.net/Web-Messenger/default.aspx
asp.net wysiwyg editor: http://cutesoft.net/ASP.NET+WYSIWYG+Editor/default.aspx
asp wysiwyg html editor: http://cutesoft.net/ASP
asp.net Image Gallery: http://cutesoft.net/ASP.NET+Image+Gallery/default.aspx
Live Support: http://cutesoft.net/live-support/default.aspx