We are integrating CuteChat into our existing product and have run into a snag now that we are enabling load balancing.  I have followed the documentation and fortunately can see the users across separate web servers and chat is functioning.

 

The issue we have now is that text encoding has broken. This only occurs when the application is in client mode. If we remove the load balancing and let the client speak directly to the database everything works, when load balancing is enabled content looks like this:

 

^4div style="^5hello^4^7div^5 

 

what could be causing this?