Hi Eric,

 

Thanks for the help the other day it was enlightening.

 

If I were to incorporate support into an existing site, would I need to take every component on the package and add it to the web application?

 

I am using Visual Studio 2010 and would like to incoporate the Chat Support button found in banner.ascx to the site.

 

1) Would I need a separate support site built in order to do this?

2) Would I take all of the files and add them to my web application? If so, can they exist in a sub folder?

 

Also, I attempted to publish the site to my local host, but got the following error when I accessed the URL on attempting to login as admin:

 

Cannot open database "MyTestDB" requested by the login. The login failed.
Login failed for user '(machinename)\ASPNET'.