Cannot Accept Requests and Strange Characters when typing

  •  02-24-2011, 8:14 PM

    Cannot Accept Requests and Strange Characters when typing

    Hello all.  I have one PC that is having an issue with the Live Support Operator.  When a request comes into the queue, the program alerts the user that someone is waiting, but when the user hits any of the accept buttons, nothing happens and the reques is never accepted.  In addition that same machine shows strange symbols after typing a message for example: ^4div style='font-family^2;font-size^2;color^2,'^Test^4^7 div^5.
     
    I have attempted to reinstall the product on this one machine with same results.  This happens with any user that logs into the operator program on this PC.
     
    Please help.
     
    Thanks.
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