Support forums - Re: Error upon installation of Cute Live Support

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Re: Error upon installation of Cute Live Support

04-20-2011, 7:59 AM

Eric
Joined on 08-05-2009
Posts 1,269

Re: Error upon installation of Cute Live Support

Reply Quote

Dear finalcustomer,

When do you have this issue? Has it ever worked fine?

Please follow steps:

1. Please backup snippets.xml,images.xml,and urls.xml

2. Please uninstall operator client

3. Download Http://cutesoft.net/download/LiveSupportOperatorClient.msi and reinstall the operator client

4. Try it again.

Keep us posted.

Thank you for asking

[email protected]

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