How to automatically connect/pass-through an authenticated website visitor to a LiveSupport chat session?

  •  06-02-2011, 9:32 PM

    How to automatically connect/pass-through an authenticated website visitor to a LiveSupport chat session?

    My website is an web application where all users (Agencies) are authenticated using asp .net membership.
     
    I only use the LiveSupport so that the users at the Agencies can request support from staff at our head office.
     
    Currently, when users click the [Click to Live Support], they have to fill in the details, and from there they can chat.
     
    I would like to have users be connect straight through to the LiveSupport operators without filling in details (which I know btw).
     
    What is the best way to do this? BTW, I have been looking at the CuteChat/SupportClient.aspx file to see how this works so I could probably try to hack it, though I wanted to get your opinion first.
     
    Also, the suggested way to add button:
    <script src="http://cutesoft.net/CuteSoft_Client/CuteChat/Support-Image-Button.js.aspx"></script>
     Does not work when I add this inside an .aspx page. Please advise also.
     
    Thanks,
        
    Pat.
     
     
     
     
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